tqbet's Privacy Policy

1 General Overview

tqbet is a safe and reliable platform operating for online gaming enthusiasts in Bangladesh. We believe that every user's personal information is a valuable asset. This Privacy Policy ("Policy") describes how tqbet collects your information, the purposes for which it is used, who it is shared with, and how it is kept secure.

This Policy applies to all users of tqbet's website and services. Please read this Policy carefully before using our platform. By continuing to use our services, you are considered to have agreed to the terms of this Policy.

2 Types of Information Collected

tqbet collects user information in various ways. This information is primarily divided into two categories — information provided directly and information collected automatically.

Information Provided Directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Account username and password (stored in encrypted form)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay numbers, or relevant bank account details
• Documents submitted for identity verification (where applicable)
• Information provided when contacting the support team

Information Collected Automatically:

• IP address and device type
• Browser type and version
• Activity logs on the platform — such as login times, pages visited, and gaming history
• Information collected through cookies and similar tracking technologies
• Referral source and time spent on the site

3 Purposes of Data Use

tqbet uses collected information for the following legitimate purposes:

• Account Management: To complete the registration, login, and account verification process.
• Financial Transactions: To process deposits (minimum ৳200) and withdrawals (minimum ৳800), and to maintain transaction records.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Age Verification: To provide services only to those aged 21 or above.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Legal Obligations: To comply with applicable laws and regulations.
• Communication: To send important updates, security notices, and account-related information.

4 Marketing Communications

If you agree to receive marketing communications, tqbet may send you information about new promotions, bonus offers, and services. You can opt out of such communications at any time by contacting our support team.

5 Sharing Information with Third Parties

tqbet never sells your personal information or provides it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment service providers.
• Technology Partners: Information necessary for platform operations, security, and analytics is shared with trusted technology partners, who always operate under confidentiality agreements.
• Legal Requirements: Information may be disclosed in response to court orders, government directives, or other legal obligations.
• Fraud Prevention: Information may be shared with relevant authorities to investigate fraud or illegal activity.

Outside of the above cases, tqbet does not provide your information to any third party without your consent.

6 Security Technology & Measures

tqbet applies industry-standard security technology to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers secure.

• Use of advanced SSL/TLS encryption technology
• Passwords stored with cryptographic hashing
• Real-time monitoring system to detect suspicious activity
• Regular security audits and vulnerability testing
• Restricted staff access — only authorized personnel can view user information
• Internal data protection policies and staff training

However, it is not possible to guarantee complete 100% security when transmitting information over the internet. We make every effort, but you are also requested to keep your account password confidential.

7 Data Retention Period

tqbet retains your information for as long as it is necessary to provide services or to fulfill legal obligations. Even after an account is closed, certain information may be retained for a reasonable period for legal, regulatory, or dispute resolution purposes.

8 Use of Cookies

tqbet uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device that help remember your preferences and activity.

We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the platform — such as maintaining login sessions.
• Functionality Cookies: Store your language and other preferences.
• Analytics Cookies: Help monitor platform usage to improve service quality.
• Security Cookies: Used to prevent fraud and ensure secure transactions.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

10 Age Restriction

tqbet provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor. By registering an account, you confirm that you are over 21 years of age.

If we are notified that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

11 Policy Amendment Process

tqbet may update this Privacy Policy from time to time. This Policy may be revised in response to changes in the scope of services, adoption of new technology, or legal requirements.

For any significant changes, we will notify you via email or through a notice on the platform. The "Last Updated" date at the top of the Policy will always reflect the time of revision.

Continuing to use our platform after any changes means you are considered to have accepted the revised Policy. It is therefore recommended that you visit this page regularly.

12 Other Important Matters

This Privacy Policy should be read together with tqbet's Terms & Conditions and Responsible Gaming Policy, as these documents together form the complete framework for using our platform.

If there is any conflict or ambiguity in this Policy, tqbet's interpretation shall be considered final. Our goal is always to ensure transparency and fairness.